COVID-19 Updates

COVID-19 Updates

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Visitor Restrictions and Mask Use

Temporary Changes to OhioHealth Visitor Policies

This page contains information about COVID-19 screening at all OhioHealth locations, visitor restrictions and exceptions, and mask guidelines.

Facility Entrance Screenings

Effective immediately, all associates, providers, patients and visitors (who meet exemption criteria) will be screened when entering any OhioHealth location.

Screening stations approved by Infection Prevention will be put in place, which may result in a change of routine access points. Individual care sites will communicate any changes to access points.

No visitor will be allowed access to any OhioHealth location if any of the following apply:

  • Exhibiting flu-like symptoms.
  • Fever, chills, or sore throat within the past 24 hours.
  • Cough or shortness of breath within the past 24 hours.
  • Loss of taste or smell within the past 24 hours.
  • Contact with a confirmed COVID-19 patient within the past 14 days.

Patient Visitor Restrictions

OhioHealth Physician Group and OhioHealth Urgent Care

Effective July 20, visitors will not be allowed in physician practices and urgent care locations until further notice, with exceptions listed below.

Limited exceptions

Visitors will be allowed for the following situations. Visitors must be 18 or older, unless they are the patient's parent or guardian.

  • Patients who are disoriented, disabled or in need of an interpreter. The visitor must be a legal guardian or caretaker.
  • Patients under 18. 
  • Patients receiving or planning end-of-life care. 
  • Patients receiving cancer care with an oncology specialist.
  • Patients receiving obstetrics or maternal fetal medicine care. 

Inpatient care, emergency care, surgery and invasive procedures 

One visitor will be permitted for the duration of the patient's stay.

  • The visitor may only enter the building once daily.
  • Additional friends and family will not be permitted to wait in the lobby.

Visitors for other types of care, such as outpatient and maternity care, will continue to be limited or restricted, with exceptions listed below. Patients receiving behavioral health care are not permitted to have visitors.

Limited exceptions

Patient visitors must be 18 or older, unless they are the patient’s parent or guardian.

  • Patients receiving end-of-life care. Acute end-of-life patients may have up to three visitors at any given time, and no maximum number of visitors per day.
  • Patients under 18. These patients may have two parents or guardians visit.
  • Patients who are disoriented, disabled or in need of an interpreter. The visitor must be a legal guardian or caretaker.
  • Maternity patients are limited to one support person, who may stay at the hospital for the duration of the stay. Doulas are also permitted to accompany delivering patients, in addition to the support person. If support people exit, they will need to wait to re-enter the next day. Doulas must follow the same policies and screenings as visitors. If the mother is a minor, she can have a parent or guardian visitor in addition to the father of the baby. Care sites with NICUs will follow Nationwide Children’s Hospital visitor management policy.

Patient and Visitor Face Mask Use

All patients, visitors and vendors will be asked to wear a face mask while in our hospitals, physician practices and urgent care locations. 

Please treat the outside of your face mask as contaminated.

  • Avoid touching the outside of the face mask.
  • Wash your hands promptly after touching the face mask (20 seconds with soap and water).
  • Do not share your face mask.


  • Will receive one face mask per stay unless it becomes soiled.
  • Behavioral health patients will not be required to wear a face mask unless they are COVID-19 positive.
  • Patients with a clinical indication that recommends they should not wear a face mask, such as claustrophobia, will not be required to wear one.
  • Face mask use in the room is encouraged when within 6 feet of another person.
  • Must wear their face mask any time they leave the room, for example, transport between departments.
  • Should store the face mask properly when not in use.

Visitors and Vendors:

  • Must wear their face mask at all times in the hospital.
  • OhioHealth will provide patients and visitors with a face mask at the temperature check station upon entering our care sites. Hand-sewn face masks are not permitted.
  • There will be an exception made for any vendor who will be in the hospital less than 15 minutes, for example, for package deliveries.